General T&Cs

2.1 You must create a player account on the site before you can start playing any games or use our services.

2.2 There are multiple ways to create an account:

• By clicking the Sign Up button and adhering to the on-screen directions; 
• By occasionally utilising other options provided by our casino.

2.3 Our Casino, its affiliates, or another business with which you are under contract will be in charge of managing your account.

2.4 You must enter correct personal data throughout the process of signing up, such as your name, last name, birthdate, and contact details (email, phone number, and address). Additionally, you need to make sure your information is current.

2.5 In order to conduct additional verification, the finance department may postpone processing a withdrawal request.

2.6 You attest to the following by creating an account:

• You are at least eighteen years old or have attained the legal gambling age in your jurisdiction; 
• gambling is legal in your home area; 
• you are able to legally enter into contracts under the legislation of your jurisdiction; 
• you are not forbidden to gamble; 
• you understand and accept the possible consequences of losing money when using the services offered on the Website;

Your account has never been closed before for any of the following reasons: fraud, collusion, illegal behaviour, terms and conditions breaches, or a violation of the Responsible Gaming clause.

2.6.1 Our casino demands payment verification and confirmation of identity in order to improve security and stop fraud.

Before any cash withdrawals may be made, the account must be verified. This procedure may entail sending us an email or submitting the necessary documents online; all of the needed documents must be sent within 30 (thirty) calendar days of the date of the withdrawal request being submitted. If you don't, your account will be permanently closed owing to unsuccessful verification, and any winnings will be forfeited.

After obtaining the required paperwork, verification could take up to 72 hours, Monday through Friday, from 09:00 to 18:00 (GMT+3).

2.7 The Risk Department at our casino may occasionally need visual confirmation over Skype:

The player and the Risk Department employee must finish the Skype verification meeting at the scheduled time. In the event of unanticipated events, the call may be rescheduled up to a maximum of three times. The Site Administration has the right to terminate the player's account if they don't finish the Skype verification. Refusing to complete the Skype verification will be regarded as a failed verification, which will lead to the account being permanently closed and any winnings being seized.

2.8 You must make sure that personal data is correct when you create an account and, if needed, kept current. Each user is only allowed to have one account. It is forbidden to create more than one account, including accounts with various IP addresses, devices, residential addresses, email addresses, or names. Our casino will immediately block any accounts deemed duplicated.

In the event that a duplicate account is found:

• All winnings, bonuses, and free spins earned with the fake account will be lost;
• Any deposits made using the duplicate account may be seized by the company at any time. It is possible to withhold these deposits from either your primary or secondary accounts.

2.9 Before creating an account, it is crucial to confirm whether online gambling is permitted in your home country because gambling regulations differ throughout jurisdictions. Online gambling is restricted in the following nations, and opening an account there is forbidden: Turkey, Russian Federation, Belarus, UK, USA, Netherlands, Ukraine (including temporarily occupied areas), Slovakia, Belgium, Lithuania, Curacao, Aruba, Sint Maarten, Singapore, Afghanistan, Iran, Iraq, Israel, Moldova, Romania, France, Bulgaria, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Cyprus, Georgia, India, Indonesia, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Maldives, Mongolia, Myanmar, Nepal, North Korea, Oman, Pakistan, Palestine, Philippines, Qatar, Saudi Arabia, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, UAE, Uzbekistan, Vietnam, Yemen, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, CAR, Chad, Comoros, Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Uruguay, Venezuela.

Any accounts made by citizens of these nations may be suspended by our casino, and any connected deposits or wagers may be cancelled.

2.10 Some game developers might put location-based limitations on their games, making them unavailable in some nations. To find out if any such restrictions exist in your nation, it's crucial to go over the terms of the appropriate game provider.

2.11 For instance, NetEnt prohibits the distribution of its games in specific jurisdictions without the required licenses. Belgium, Bulgaria, Colombia, Croatia, the Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Sweden, Switzerland, the United Kingdom, and the United States are among the countries that are prohibited.

2.12 In addition, the following areas forbid the use of any NetEnt casino games: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, USA, Yemen, and Zimbabwe.

2.13 In some regions, additional limitations apply to particular NetEnt-branded games:

• In Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, and Ukraine, "Planet of the Apes" is prohibited.
• Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, and Azerbaijan are among the countries where "Vikings" is prohibited.
• "Narcos" is prohibited in South Korea and Indonesia.
• There are restrictions on "Street Fighter" in a number of locations, including Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States, Uruguay, US Virgin Islands, and Venezuela.
• In Saudi Arabia, Turkey, Jordan, and Cuba, "Fashion TV" is prohibited.
• Dracula, Creature from the Black Lagoon, Phantom's Curse, and The Invisible Man are among the "Universal Monsters" games that are only available in certain nations, such as Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, the Netherlands, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, and Ukraine.

3.1 The Casino may, whenever it sees fit:

• Turn down a user's request to register;
• Unnoticeably block an existing account;
• Refuse deposits without giving a reason;
• To confirm the identity of an account owner, you can request more documentation at any time. The account may be suspended by the company until the required paperwork is received;
• If the same payment information is used with another account, the user's balance may be seized, and access to the company's services may be suspended or blocked;
• Observe widely recognised financial management guidelines while handling users' money;
• If an account owner has been detected or suspected of engaging in unlawful activity, or if they have directly or indirectly violated the Company's corporate policy posted on the Site, they may be blocked from accessing their account, have their money seized, or have their claims rejected;
• If there is a good basis to suspect that an account is being used, has been used, or will be used to commit fraud or any other unlawful activity, then suspend or block access to some or all games, advertisements, prize drawings, or other services;
• If there are grounds to suspect that a player is cheating or trying to damage (in any manner) the clientele or the program, limit or block access to the company's services and seize money;
• If there are grounds to suspect that a user is trying to cooperate with another player or group of players or is utilising artificial intelligence to play on the site, their access to the site may be suspended or blocked. A person who registers on the website commits to playing fairly; if they don't, they will undoubtedly have an advantage over other users.

3.2 The Casino ensures that:

• user funds are handled safely and appropriately; 
• user personal information is gathered, stored, and managed in compliance with the Information Privacy Law;
• player money is kept in an entirely separate bank account.

3.3 Since the Casino is not a financial institution, registered user accounts are not subject to interest charges.

3.4 Players are only permitted to establish one account per person; they are not permitted to create numerous accounts. The casino has the authority to confiscate or reroute all funds to the primary account, block and/or deactivate duplicate accounts, and more if this requirement is broken. Bonuses connected to multiple accounts will be revoked.

3.5 You are not allowed to sell or transmit access to your account, buy access to another account, or give your account data to third parties.

3.6 It is totally forbidden to move money from one account to another.

4.1 After a continuous 12-month period without any activity, an account will be deemed dormant.

4.2 In the following situations, the Casino maintains the right to suspend or remove accounts:

• For accounts that have no transactions for 12 months in a row they are deemed inactive. The company reserves the right to completely eliminate your account if it becomes inactive and we are unable to get in touch with you. 
• If the administrator tries to contact the owner of an inactive account but does not get an answer or the necessary payment instructions.

4.3 In order to address any problems with withdrawing your remaining cash, you have to reach us by email if your account has been banned or terminated and you have a positive balance. If required, you must include comprehensive information.

4.4 For every inactive account, the company has the right to levy a maintenance fee of 5 EUR per month (or its equivalent in another currency).

4.5 Any remaining rewards on a dormant account will be immediately lost.

5.1 According to relevant legislation, regulatory guidelines, and the stipulations contained within the General Terms and Conditions, without detriment to the Company, the Casino maintains the authority to temporarily disable an account for the necessary period to investigate and handle a chargeback claim.

5.2 When a chargeback claim is submitted, the Casino will contact the account owner through the email registered with the account. This communication will verify the account owner's identity and specify the payment method utilised for deposits or withdrawals. Should the account owner fail to verify their identity and payment method following the initial communication, the Casino will dispatch two further notifications to the registered email address. A service charge of 50 EUR will be subtracted from the reimbursement amount for each notification delivered.

5.3 If, throughout the chargeback claim procedure, the account becomes restricted and the account owner:

• Has not accessed their account for 6 successive months,
• Has not verified their identity, payment method, and supplied information for the return of unused funds, the Casino retains the right to transfer the remaining balance from the dormant account to itself.

6.1 Individuals utilising our platform bear complete responsibility for all activities conducted through their personal accounts, including engagement in gaming activities. The Platform and Games are provided on an "as-is" basis without any explicit or implicit guarantees.

6.2 Our Organization, including its board members, staff, affiliates, and service providers: 

• Makes no claim that the Software or Platform will fulfill your individual requirements or be appropriate for any specific objective; 
• Provides no assurance that the software or Platform will operate without technical issues; Cannot guarantee continuous or seamless access to the Platform and Games; 
• Will not be held accountable for any forfeiture, expenditure, outlay, or harm—whether immediate, consequential, exceptional, resulting, incidental, or otherwise—stemming from your utilisation of the Platform or participation in the Games.

Changes to the Platform

7.1 Our Organization maintains the authority to alter or refresh the Terms and any services delivered through the Platform at any point. You recognize and consent that any revisions or supplements published on the Platform will become effective without delay. Each user bears the obligation to stay current with the prevailing Terms.

7.2 Through continued utilisation of the Platform's services following any modifications, you demonstrate your acceptance of the revised Terms and Conditions. Should you object to any alterations, you must cease utilisation of the Platform.